Before I knew I was pregnant I was up in the early morning because I couldn’t sleep. Since there is nothing else on TV except infomercials, I, of course, got suckered into watching the Crunchless Abs ones. I was hooked.
How easy would it be to do a few exercises that didn’t include crunches and have a flat, nice stomach, right? Naturally I couldn’t wait to place my order. This was on 11.11.08.
I got my BFP on 11.16.08 and completely forgot about my purchase made late one night. Since I hadn’t received my Crunchless Abs package yet, you can imagine my surprise when I got billed again for a completely different amount than the first time. This time I was charged $26.98. Billed twice for something that I never received. Nice. I’m glad that I’m an avid watcher of my bank account online.
I placed a call to customer service in December and the rep was most likely not from the U.S. and I couldn’t understand a word she was saying. Some of the words I did hear were extremely rude and I was getting pissed off. I told her that I wanted a refund because I hadn’t received my order and that I wanted to cancel whatever I had been enrolled in.
She asked me why I wanted a refund. I told her that I was pregnant and not interested in trying to obtain a flat stomach. I want to happily sport my baby bump, whenever that should arrive. She told me that my refund would take 7-10 business days and to simply return the next package (when I got it) and I would be issued a refund for the $26. Ok fine.
The refund came and I was pleased.
My next mission was to stalk the mailbox so that I could return the package that I had yet to receive. My stalking ended shortly after because I got distracted with Christmas and New Years.
Low and behold, I checked my account yesterday and guess what? If you guessed that I was charged another amount of $19.99 you are correct! Ding, ding, ding.
I have no idea what this charge was for and I still haven’t received the package. So frustrating, especially when the rude customer service rep told me that she was canceling me from the monthly program.
This morning I called once again and got a different person. Again, slightly hard to understand, but way nicer to deal with. Our conversation was brief and he issued me a refund for $46. He told me that my membership had been cancelled and that I shouldn’t be charged anymore. Woo hoo!
So my crunchless abs review is more a rant about the company itself and the first customer service rep. I’m sure the product is good, if you ever receive it. And, who knows, perhaps it’s a complete fluke that I didn’t receive 2 packages.
Regardless of that, this pregnant girl will not be caring too much about my abs during pregnancy. I think that would be weird if I did care. I will proudly wear my baby bump when it arrives with a smile on my face.
Now, as far as the bloat I’m experiencing now… that’s a whole other story!
You might also want to read:
- These stupid pregnancy hormones are making me crazy and mean
- Truly The Absolute Strangest, Weirdest, Most Wild Experience With Pregnancy Hormones EVER. Future Fathers Be Warned. This Is A True Story.
- 21 weeks pregnant: Pregnancy hormones strike again. Location: Sephora
- Review for fortune cookie baby announcements and other tasty treats
- And it begins… Bring on the baby stuff! I’m ready!!





{ 3 comments… read them below or add one }
Thanks so much for the support, Jennifer and Jeanine! I look back on it now, and while it still frustrates me, I have to just laugh at how irate I was when I typed this post earlier. Pregnancy hormones sure are a funny thing! And you bet I’ll be blaming them all I can in the future, well at least the next 6 months! Ha, ha.
Wow, what a headache…. I’m glad you got it sorted out (hopefully!)
Jeanine’s last blog post..2 Questions?
You have every right to be frustrated, baby bump or not, poor customer service stinks! I too ordered something from an infomercial, what was I thinking??!! Had the exact experience that you did-ugh! Hang in there hun, you have the next fews months to blame the crazy hormones, I say go for it be as sassy as you want! Love you blog & so excited for you